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Privacy Policy


Effective Date: 13 Octobre 2025

Judith Westerveld Coaching
Email: hello @ judithwesterveld.com
Website: http://www.judithwesterveld.com

  1. Introduction

This Privacy Policy explains how Judith Westerveld Coaching ("the Company") collects, uses, stores, and protects your personal information when you use our services, website, and platforms (including Kajabi, Zoom, Stripe, Facebook/Meta tools, and related systems). We are committed to safeguarding your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

  1. Data We Collect

We may collect the following types of personal data:

* **Identity data:** name, contact details (email, phone number).

* **Transaction data:** payment details, invoices, purchase history.

* **Service-related data:** session notes, recordings (if requested), communications between sessions.

* **Technical data:** IP address, browser type, device information (via Kajabi or other platforms).

* **Marketing and usage data:** website browsing behavior, engagement with email campaigns, and interactions tracked by tools such as Facebook Pixel.

  1. How We Use Your Data

Your data is used for the following purposes:

* To provide coaching, group programs, retreats, and related services.

* To process payments and issue invoices.

* To provide access to online courses, communities, and materials.

* To send service-related communications and updates.

* To improve our services and client experience.

* To comply with legal and tax obligations.

* **For marketing purposes:** With your consent, we may use tools such as Facebook Pixel to show relevant ads and track the effectiveness of our marketing campaigns.

We do **not** sell your personal data to third parties.

  1. Legal Basis for Processing

We process your personal data on the following legal bases:

* **Contractual necessity:** to deliver the services you purchase.

* **Legal obligation:** to comply with accounting and tax laws.

* **Legitimate interest:** to maintain business operations and client relationships.

* **Consent:** required for marketing activities and cookies such as Facebook Pixel. 

  1. Data Storage & Security

* Your data is stored securely using encrypted platforms (Kajabi, Stripe, Zoom, email providers).

* Access to personal data is restricted to the Company.

* We take reasonable technical and organizational measures to protect your information.

  1. Data Retention

* Client records are retained for up to **7 years** to comply with accounting and legal obligations.

* Session recordings (if created) are stored only as long as necessary and deleted upon request.

* Marketing data (e.g., from Facebook Pixel) is retained only as long as necessary for campaign analysis and in line with Meta’s retention periods.

  1. Sharing of Data

We may share your data with trusted service providers strictly for operational purposes:

* **Payment processing:** Stripe, Kajabi.

* **Online platforms:** Kajabi (courses, community, sessions)

* **Email communication:** email hosting provider.

* **Marketing & analytics:** Facebook/Meta (Facebook Pixel), subject to your consent.

These providers comply with GDPR and/or other relevant data protection frameworks.

  1. International Data Transfers

If your data is transferred outside the EU/EEA (e.g., to Stripe, Kajabi, or Facebook/Meta servers in the U.S.), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

  1. Your Rights

You have the right to:

* Access your personal data.

* Request correction or deletion of your data.

* Restrict or object to processing.

* Request data portability.

* Withdraw consent (where processing is based on consent, e.g., for Facebook Pixel).

* Lodge a complaint with your local data protection authority.

Requests can be made by contacting Judith Westerveld

  1. Confidentiality

All coaching sessions are treated as confidential. Information is only disclosed if legally required or if there is imminent risk of harm to the Client or others.

  1. Cookies & Tracking

Our website and Kajabi platform may use cookies and similar technologies for performance, analytics, and marketing purposes. This includes **Facebook Pixel**, which helps us deliver relevant ads and measure the effectiveness of campaigns.

You can manage cookie preferences and withdraw consent at any time via your browser settings or through the cookie banner on our website.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date.